February 2, 2010 at 5:43 pm 8 comments

This category is for anyone who would like to share their experiences they have had with the T.S.A. Feel free to submit anything you would like both positive or negative.

Here is the first entry by Angry Miller:

Waiting in line I saw a TSO pulling shoes out of bins, zipping up bags, rearranging items in bins, etc. When I got up to the bin load, laptop out, shoes off, keys and cell phone into parka. TSO Hand (name on his badge), removed the shoes and I pointed out to him that the shoes were in a bin by themselves. His comment was “it doesn’t make any difference. That policy changed months ago.” Told him it was on TSA’s web site as being optional and the conversation deteriorated from there. Noticed that he was wearing machinists gloves and not the blue gloves given to TSOs. Any idea of what is up with that?

Stuff goes through the xray machine and the x-ray machine operator reaches into the parka pocket and begins doing a search at the x-ray machine. She’s focused on the keys (big wad) and a couple machine keys (look like vending machine keys). Thought that was more than a little strange since the only thing in the bin was the parka, belt, keys, cell phone.

Stuff all comes out and I get to meet TSO Valarie who begins taking things out of the Pelican case, laptop bag, etc and I ask her if she’s going to put things back where she found them. Not a happy camper at this time. TSO Pierce comes over and tears through the Pelican case. Her big find was a disassembled soldering iron (35W) and she calls it as being a power tool and it gets confiscated. Funny that routinely she lets women through with hair dryers capable of 1KW capacity and calls the soldering iron a power tool. Call her supervisor Mike Kohanek down and in his infinite wisdom, declared the soldering iron a power tool. When I think of power tools I think of Skill saws, drills, impact wrenches, etc., not soldering irons. Suspect that it was just for an attitude adjustment from them to me. TSO Pierce sure didn’t like it when I told Mike, that I demand professionalism from his employees and that If I wanted an eye rolling attitude, would go to a fast food place for it. TSO Pierce really didn’t like being told to repack the bag the way it had been packed to begin with.

Sure wish that someone in management at MPS would do something about the TSOs retaliating against passengers. Perhaps Grant Reno might do something.

TSO Hand escalated the incident. I escalated it even more. Cost? One soldering iron and a few minutes. FYI they wouldn’t let me destroy it so tonight a TSO at MPS might have a new soldering iron. Funny thing is that I’ve flown for years with that soldering iron packed where it was and with no problems. Guess that strange (at least to them) tools pose a threat to aviation.

Could have kept the mouth shut, not complain about the shoes on the belt/in the bin, but they have absolutely nothing that says where the shoes are to go.

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Entry filed under: Share your TSA experiences. Tags: , , , .

The TSA, Jeopardy and Racism TSA Employee Charles Bennett wanted to make a teenage girl his sex slave.

8 Comments Add your own

  • 1. AngryMiller  |  February 2, 2010 at 7:22 pm

    That would be a great design for a Tshirt. Might have the wife make me up a couple – one for Monday and the other for Friday.

    Reply
  • 2. I'minvisible  |  February 13, 2010 at 8:37 am

    *SIGH* This is just another sad story of how many people SHOULDN’T be working for TSA. So many passengers complain about TSA being ‘inconsistant” and while I agree with that, it is of no fault of the screeners, LTSO’s, and I’ll even go out on a limb and say STSO’s at times. It is, once again the failure of management and the “Make it up as we go along” thinking that will evidently hurt this agency. I’ve had briefing in the morning, a different spin to that briefing in the afternoon, then by evening it was totally erased for “further review!”

    When corporations “restructure” they start the cuts at the bottom, only to find out that most of their failures always start at the top. Point of fact, Bank of America, AIG, Merrill Lynch, and I can go on and on. What has to be done, besides the clean up at the top, is a MUCH BETTER sceening process for potential candidates. Everyone has some skeleton in their closet, no doubt. What these hiring geniuses have to do is determine which bones have more potential to hurt this agency, not the person who got a speeding ticket when they were 17.

    Reply
    • 3. sean5294  |  February 13, 2010 at 12:13 pm

      I have had those same briefings as well. The Screeners, Leads and Supervisors have been screwed since the beginning. I can only imagine what is going to happen when there is another attack.

      Reply
      • 4. AngryMiller  |  February 13, 2010 at 12:34 pm

        What would happen if another 9/11 happened? Finger pointing, investigations that would go nowhere, guilty parties walking, and innocents excoriated/jailed.

  • 5. Imreallytiredofthis!  |  March 14, 2010 at 9:21 am

    As a TSO, I am tired of always playing the criminal. I happen to be an educated individual. Maybe not brightest person around but reasonably bright. I know more than anything else, TSA management must be held accountable for their hiring practices but this does not help us in the public’s eye. I once pat down a passenger while working at walk thru and the passenger asked me “Do I look like a terrorist?” My favorite reply, “No, but do I? And do you know what a terrorist looks like because that would help me immensely in my job!” I could make FSD with that kind of information!

    I play by the rules but it sure as hell doesn’t get me anywhere within TSA! However, what management should do is try and present a better public image and that image starts at the TOP!

    Reply
    • 6. AngryMiller  |  March 15, 2010 at 8:18 am

      Hard to do when DHS/TSA upper manag3ment circles the wagons and begins looking for someone to throw to the wolves whenever and embarrassment occurs..

      Reply
  • 7. Imreallytiredofthis!  |  March 15, 2010 at 9:25 am

    You are totally correct, AngryMiller. I’ve been noticing lately that the management has been putting around “Ombudsman Office” leaflets around the airport? Now why is that? Does anyone ever actually call this office? Does this office do anything to help the screening force and does it keep with the promise of “confidentiality?” I think not! I have heard many stories and confirmable stories that people have called this so called “mediator” and when they voiced concerns of what actually goes on and even name’s names, the person who calls this office manages to be disciplined or removed from duty for “various reason!” HA! What a joke. They’re probably more concerned that various organizations have gained strength recently and they are starting to worry about their own asses!

    I was talking to another screener recently from another airport who told me a great story of a TSM, who watched their baggage screeners on camera (you know, the cameras that are there to protect us!! HA!) and watched how many times a screener would go to the water cooler during the summer months. The screeners have ice water tanks set up in various zones. This TSM drew a square on the floor around the area where the water cooler tank was set up, stated that “If a drop of water spashes outside this perimeter, the TSO who does this will be written up and sent home for the day for causing an Unsafe work condition!” What truly amazes me that no one has taken a shot at this person!!

    Reply
    • 8. sean5294  |  March 15, 2010 at 9:31 am

      I have talked with the Ombudsman in the past and it was a complete waste of time.
      The water cooler thing does not surprise me a bit, there have been similar things happen at CVG as well.

      Reply

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Sean Langdon

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